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Privacy Policy

Last updated: February 2026

1. Information We Collect

We collect information necessary to provide our Service, including your language preference (stored as a cookie), reservation details (dates, selected parking lot), usage analytics, and any information you voluntarily provide when contacting us or placing a booking.

2. How We Use Your Information

We use collected information to operate and improve the Service, process and manage your parking reservations, remember your language preferences, and respond to your inquiries.

3. Cookies

We use cookies to store your language preference and improve your browsing experience. You can control cookie settings through your browser preferences.

4. Third-Party Services

Our Service uses third-party services including Mapbox for maps, payment processors for reservations, and analytics tools. These services may collect information according to their own privacy policies. When you book with a parking provider through our platform, that provider's privacy policies also apply.

5. SMS Communications

If you opt in during checkout, we may send you SMS text messages. There are two categories of messages:

  • Transactional messages: booking confirmations, reservation updates, and check-in reminders related to your parking reservation.
  • Marketing messages: promotional offers, discounts, and news about SFO Parking services (only if you separately opt in).

You can opt out of SMS messages at any time by replying STOP to any message. Reply HELP for assistance. Standard message and data rates may apply. Message frequency may vary. We will not share your phone number with third parties for their marketing purposes.

6. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

7. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by updating the "Last updated" date.

9. Data Deletion

You may request deletion of your personal data at any time by emailing us at support@sfoparking.com. If you signed in using a third-party service such as Google or Facebook, you can also remove our app from your account settings on that platform. We will delete your data within 30 days of receiving your request.

10. Contact

If you have questions about this Privacy Policy, please contact us at support@sfoparking.com.